When you have needed care (routine, right away, or check-up), how often did you get it as soon as you thought you needed? | | | | | |
Wait time includes time spent in the waiting room and exam room. How often did you see the person you came to see within 15 minutes of your appointment time? | | | | | |
How often was it easy to get the care, test, or treatment you needed? | | | | | |
When you visited your personal doctor for a scheduled appointment, how often did he or she have your medical records or other information about your care? | | | | | |
When your personal doctor ordered a blood test, x-ray, or other test for you, how often did someone from your personal doctor's office follow up to give you those results? | | | | | |
When your personal doctor ordered a blood test, x-ray, or other test for you, how often did you get those results as soon as you needed them? | | | | | |
How often did you and your personal doctor talk about all the prescription medications you were taking? | | | | | |
How often do you take your medications as prescribed by your doctor? | | | | | |
Did you get the help you needed from your personal doctor's office to manage your care among the different providers and services? | | | | | |
How often did your personal doctor seem informed and up-to-date about the care you got from specialist? | | | | | |